FAQ
How do I apply to receive the bonus?
Reswitch will contact eligible participants directly and provide instructions on how to register to receive the bonus. If you believe you’re eligible but haven’t been contacted, you can reach out to Reswitch at support@reswitch.com.
When will I receive the bonus?
Once you have successfully registered for the bonus, it will be credited to your account quarterly in $250 payments. Payments are generally made on the last day of each quarter- so you’ll typically see the credit applied around 31 March, 30 June, 30 September and 31 December.
How will the bonus show up on my electricity bill?
It will appear as a credit on your electricity bill. Reswitch will provide more details based on your energy provider.
What happens after the pilot?
We will review the pilot after the 2 year period. If the pilot receives positive uptake, positive community feedback and Stage 2 of the Clarke Creek Wind Farm proceeds to construction, we will consider expanding the program.
Do I still get the bonus if I move house?
Yes, if you move to another eligible address within the program area. All you need to do is inform Reswitch of your new details.
No, if you move outside the eligible program area.
What if I don't need, or don't want to use my bonus?
The bonus is completely optional. Reswitch is exploring a “pass it forward” feature to let you donate your bonus to a local community organisation or facility and may seek feedback from you to help shape how this feature works in the future.
Is Squadron Energy offering a bill bonus at other projects?
Not yet. Stage 1 of Clarke Creek Wind Farm is the first project to offer this benefit. We’re exploring opportunities to expand the Power Promise Program to future projects.
I'm a renter, can I receive the bonus?
Yes. If you’re the electricity account holder at an eligible address, you will qualify for the bonus.
Clarke Creek Wind Farm Bill Bonus Program Terms and Conditions
Terms and Conditions
- Only one bonus will be issued per eligible household or business address, regardless of the number of occupants, accounts or meters.
- The bonus applies to electricity bills only and cannot be used for gas bills.
- The bonus is not refundable, not transferrable and cannot be sold or exchanged for cash or other gift products.
- Eligibility is determined based on address verification and active electricity account status.
- The total number of bonuses offered may be capped depending on uptake.
- If your circumstances change and you no longer meet the eligibility criteria (e.g. relocation outside the eligible area), Squadron Energy reserves the right to remove your benefit. You will be notified and advised of your options if this occurs.
- By joining the Power Promise Program, you acknowledge that the personal information you provide to participate in the Program will be used and stored by Reswitch in accordance with the Privacy Policy found on Reswitch’s website.
- By joining the Power Promise Program, you acknowledge that you also agree to the terms of the Privacy Policy.
- By joining the Power Promise Program, you consent to being contacted by Squadron Energy and/or Reswitch from time to time for surveys, promotions, notifications and feedback.
- All payments and participation in the Power Promise Program are entirely at the discretion of Squadron Energy. The Power Promise Program may be modified, suspended or terminated at any time at Squadron Energy’s sole discretion.
- The Power Promise Program is not a regulated financial product or service and does not constitute an ownership stake in the Clarke Creek Wind Farm or any other Squadron Energy project.
- To the extent permitted by law, Squadron Energy will not be liable to any person for any cost, loss, damage, liability, expense or claim arising, whether directly or indirectly, in connection with the Power Promise Program.